Quality, safety, health,
and environmental policies

In COMPAÑÍA INDUSTRIAL DE TABACOS S.A., we are committed to responsibly offering quality products, fully complying with all legal, regulatory and other applicable requirements, to maintain the trust and satisfaction of our customers, focused on the continuous improvement of processes; for this, we have the following fundamental pillars:

1. The business strategy:
   We support the strategic direction of the business, aligning the goals and resources of the organization with the changing opportunities in the Market.
2. The Risk-based thinking:
   We take the risks to which the organization is exposed, as a basis for the planning and implementation of the processes.
3. The focus on the customer:
   We responsibly fulfill the requirements of our customer, trying to satisfy their expectations.
4. Legal compliance:
   We develop our activities within the framework of all current legal requirements and applying responsible practices of own initiative when regulations do not exist.
5. Health, safety and environment:
   We protect the health and safety of our workers and manage the environmental impacts of our activities, protecting the Company´s equity.
6. The commitment of the people:
   We train competent, empowered, and committed people so that they can increase the productive capacity of the organization.